IT Systems Administrator

Remote

Full Time

Technology Operations

Experienced

**MUST RESIDE IN THE ATLANTA, GA AREA** Work at Home Opportunity

IT Systems Administrator - Full-time

BELAY is a growing and vibrant, Atlanta, GA-based company that offers virtual staffing solutions in the areas of Virtual Assistants, Marketing Assistants, and Accounting Specialists. We are a fast-paced team of high performers that work extremely hard, but also know how to have a great time. Culture is a top priority and our values are lived out daily.

Who is BELAY? Click here and enjoy!

Below are the position requirements.

Job purpose

This role supports technology systems across all BELAY entities, with a focus on ongoing integration, optimization, and user support. BELAY is a fully SaaS-based organization. Strong knowledge of cloud tools, user access management, and remote device support is essential. Core responsibilities include implementation, onboarding, training, troubleshooting, and technical support.

Duties and responsibilities

As a BELAY Corporate Team member, you will professionally represent the company in all virtual and in-person interactions. You are expected to exemplify our mission, vision and core values daily, fostering a collaborative and positive team environment.

IT Administration

Serve as the first line of support for all internal team members and new employees, including onboarding, offboarding, and crossboarding processes
Manage onboarding setup by creating user accounts, provisioning access, enrolling devices in Apple Business Manager and Mosyle MDM, and conducting IT training
Oversee the offboarding and role-change process to ensure proper removal or transition of access, including updates to hardware asset tracking
Respond to internal support requests via the Ticketing System, resolving issues directly or escalating to external vendors when necessary
Support end users on both Mac (majority) and PC devices, including troubleshooting system and application issues remotely
Manage and maintain BELAY's device lifecycle process: ordering, tracking, updating, maintaining, and retiring hardware using a custom Salesforce object and MDM
Maintain security hygiene across both Mac and PC devices by identifying system vulnerabilities, supporting OS and software updates, and ensuring compliance with internal protocols
Assist with the testing and implementation of new technologies, tools, or integrations across BELAY entities
Document technical processes, workflows, and user-facing instructions
Conduct periodic internal audits to identify inefficiencies and recommend improvements in systems and support workflows
Partner with the Director of Technology Operations on key initiatives and system integrations that support BELAY’s operational goals

Qualifications

This role requires a motivated and trustworthy self-starter with strong communication and technological skills who thrives both independently and on a team. Our ideal corporate team member is flexible, creative, well-organized and ready to roll up their sleeves to get the job done!

BA/BS degree or equivalent, relevant work experience

REQUIRED: Mac expertise, including remote support, system setup, and application troubleshooting
REQUIRED: Experience supporting applications like Zoom, Slack, and other cloud-based collaboration tools
PREFERRED: Experience supporting both Google Workspace (G Suite) and Microsoft 365 environments, as well as familiarity with MDM tools such as Mosyle and Apple Business Manager
Previous experience using Salesforce or a similar ticketing system is strongly preferred
High level of discretion when handling sensitive or confidential information
Ability to work independently and prioritize multiple tasks in a fast-paced environment
Strong documentation habits and a process improvement mindset
A team-first approach, willing to step in where needed to support the broader Technology Operations function

Working conditions

BELAY Corporate offers full-time remote work, requiring a dedicated, distraction-free home office for standard Monday-Friday business hours, with occasional travel for some roles. As a full-time, exempt W-2 employee, you'll join a vibrant, award-winning company culture where you're a valued, engaged team player in a thriving organization.

Physical requirements

This position does not have any physical requirements at this time.

Salary Range

$60,000-$62,000

DISCLAIMER: We’ve recently seen job postings claiming to be from BELAY that aren’t affiliated with our company. Please be sure to only apply to our positions on https://belaysolutions.com/jobs/ and only reply to emails ending in @belaysolutions.com.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Who referred you to this position? Enter their first and last name here.*

LinkedIn Profile URL:

Desired salary*

Have you ever been convicted of a felony?*

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*

150

If you were referred by a current BELAY Contractor or Corporate Team Member, please list the individual's name:

What do you look for in an ideal employer and work environment?*

Is there anything else you would like us to know?

Note: This application process is a two part process. The first part is the application form that you filled out online. The second part is a Wedge Video interview. You will receive this part after completing your application. Please check your email for the wedge video link.

If you DO NOT complete the wedge video, your application WILL NOT be processed, as it will be incomplete.* YES, I understand that I must complete the Wedge video in order for my application to be reviewed.NO, I do not wish to move forward with the interview process.

Do you currently reside or plan to reside within a 50 mile radius of Atlanta, GA?*

Have you ever applied to be, or are you currently a contractor at BELAY?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

BELAY - Corporate

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

IT Systems Administrator

Apply for this position